V-Connect Patient Terms of Service

V-Connect (“the App”) is a mobile phone application available to people living with hormone receptor positive (HR+), human epidermal growth factor receptor 2 negative (HER2-) early breast cancer or metastatic breast cancer in Australia, who are being treated with VERZENIO™ (abemaciclib). The App offers: a community forum, private chat with peers, educational materials and wellbeing articles to support the use of the medication (collectively, “App Services”).

The App is delivered subject to these Terms of Service (“Terms”). By enrolling in the App, you acknowledge and agree to be bound by these Terms, and the Patient Support App Privacy Notice and the RxPx privacy policy, either on your own behalf or, where applicable, as a carer for a patient who has been prescribed Verzenio (subject to eligibility requirements identified below).

Administration:

1. The App is sponsored and provided by Eli Lilly Australia Pty Ltd (the Company) ABN 39 000 233 992 and administered by an authorised third-party provider appointed by the Company (“the Administrator”).

2. The Administrator is Medical Safety Systems Corporate Pty Ltd, trading as RxMx Australia (ABN 89 608 630 931) (“RxPx”, also known as “RxMx”). The Company reserves the right to appoint a different Administrator at any time and will notify you if this occurs.

3. The Administrator facilitates the delivery of the App and App communications, including but not limited to push notifications, email correspondence, and SMS messages.

Eligibility:

4. The App is available only to people residing in Australia who are prescribed Verzenio by their doctor and who meet the eligibility criteria set out in the App materials or as otherwise communicated by the Company.

5. The App is not available to patients under 18 years of age

6. Additional eligibility requirements may be set out in the App materials or communicated to you by the Company.

Enrolment

7. You may enrol in the App only if you have been prescribed Verzenio by your healthcare professional. To enrol, you must create a user profile which will include the provision of an email address for login management purposes and provide the last four digits of your Verzenio barcode or AUST R number, or access code provided by your healthcare provider as verification, in addition to any other information required by the Administrator.

8. The App is a secure, password-protected platform accessible by you, other program participants, the Administrator, and other parties providing information technology services. The App can be downloaded from Apple and Google Play stores.

9. By enrolling to use the app, you consent to the collection, storage, use, and disclosure of your personal information in accordance with the Administrator’s Privacy Policy (available at https://rxmxcorp.com/services-privacy/ )and  the Patient Support Program Privacy Notice, as set out in Point 11 below.

10. Once enrolled, you may opt out of the App entirely by contacting the Administrator through the contact details provided in the App or via the V-Connect email v_connect@rxpx.health.

11. If you opt out of the App, the Administrator may continue to retain personal information collected from you as set out in the Patient Support Program Privacy Notice or otherwise permitted by law, including for purposes such as enabling the Company to report adverse events to relevant health authorities.

Duration of the App

12. Your enrolment in the App will automatically cease upon the occurrence of the following events:

  • You choose to opt out of the App; or

  • The Company or Administrator discontinues the App; or

  • The Company or Administrator removes you from the App.

App Services

13. Under the App, you may opt in to receive a range of services, which may include (but are not limited to):

  • Smartphone/tablet application (App) access – Upon acceptance of these Terms, you will receive user access to the App. The App allows you to connect with others treated with Verzenio.

  • Educational Materials – The App may provide access to educational materials regarding your treatment, disease management information, and safety guidance.

  • Technical Support – Technical assistance for accessing the App may be provided by the Administrator.

  • Feedback/Surveys – You may be invited to provide feedback about the App to help improve the services offered.

  • Limitations of the Services – The App are intended to provide educational, logistical, and support services only. They do not replace professional medical advice, diagnosis, or treatment, and you should always follow the instructions of your healthcare professional.

14. You are only entitled to access the App services while you are prescribed Verzenio and remain under the care of a healthcare professional.

15. The App services are intended to support the advice of your healthcare professional. They are not a substitute for professional medical advice, diagnosis, or treatment, and do not replace or alter the instructions provided by your healthcare professional or any other healthcare professional.

Medical Information/ Conditions

16. The App is intended to be a resource solely for your personal use. While there may be general information provided by the App related to certain medical conditions and/or their treatment, should a medical condition exist, this App is not to be used as a substitute for medical judgment, advice, diagnosis or treatment of any health condition or problem.

17. By participating in the App, you agree that subject to clauses 21 and 22, neither the Company nor the Administrator is, or will be, liable or otherwise responsible for any decision made or any action taken or any action not taken due to your use of this Application.

18. The App is not intended to diagnose, prevent, monitor, treat, mitigate, cure or prevent any medical condition. Please consult with your doctor or other qualified health care professional if you wish to be informed of further information relating to your health and treatment.

Variations, Termination, and Liability

19. The Company or Administrator may at any time, at its discretion:

  • Cease or amend the App for any reason;

  • Terminate your participation in the App;

  • Include additional services as part of the App; or

  • Vary or discontinue services offered under the App.

20. The Company and the Administrator will not be liable for any consequences arising from the cessation, termination, or variation of the App or its services under clause 18.

21. To the fullest extent permitted by law, the Company and the Administrator will not be liable for any direct or indirect loss or damage you may suffer in connection with the App, including but not limited to:

  • Reliance on the content or functionality of the App;

  • Use of, or inability to use, or access, the App; or

  • Any software failure in performing a function, errors, or omissions in the content of the App.

Warranties and Liability

22. The App is provided on an “as is” and “as available” basis. The Company makes no warranties, representations, or guarantees regarding the content, functionality, or performance of the App software. The App software may contain information derived from third-party sources, and the Company does not guarantee the accuracy, completeness or currency of such information. The Company and the Administrator do not endorse and are not responsible for the content, practices, or standards of third-party sources. Any material or data obtained through use of the Application is at your own discretion and risk and that you will be solely responsible for any damage to your mobile phone, or loss of data that results from the download of any such content or material.

23. Nothing in these Terms limits, excludes or modifies, or purports to limit, exclude or modify, consumer guarantees provided under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)).  Except for liability that cannot be excluded by law, the Company and the Administrator each disclaim all warranties of any kind, whether express, implied or statutory regarding the Application, including any implied warranty of non-infringement of third-party rights. 

24. The Administrator has taken steps to ensure that the technical functions of the App perform as intended when used with the specific version(s) of the operating system and the specific device(s) for which the Application was designed.  The Administrator and the Company make no representation regarding the functions or interoperability of the Application when used with subsequent versions of that operating system, with other operating systems or with other devices.

25. To the maximum extent permitted by law, you agree that neither the Company nor the Administrator shall be liable for any direct, indirect, incidental, special, consequential or exemplary damages, however caused and on any theory of liability, except for liability that cannot be excluded by law. This includes damages for personal injury, lost data, lost profits, or business interruption arising from or relating to: (i) your use of the App or use of the App through your account by anyone else, or your use of any third party content; (ii) the cost of procurement of substitute data, information or software; (iii) unauthorised access to or alteration of your transmissions or data; or (iv) any other matter relating to the App or its use. Additionally, you are solely responsible for any and all decisions regarding use of the App to input, store and/or transfer personal data. To the extent permitted by law, any liability which cannot be excluded is limited to the cost of the resupply or refund of the cost of the relevant services.

Use of App Software

26. The App is not a medical device and is provided for informational and educational purposes only.

27. Information accessed via the App software is not intended to provide personalised medical diagnosis or patient-specific treatment advice. It should not be relied upon as a basis for diagnosis, monitoring, management, or treatment of any disease or medical condition. You should always follow the instructions of your healthcare professional.

28. All software and content included in the App is owned by the Administrator and/or Company and was developed in collaboration with the Company. You are granted a non-exclusive licence to download, install, access, and use the software solely in connection with the services you receive under the App. You must not use the software for any purpose other than as expressly permitted under these Terms. No ownership of intellectual property rights or other commercial benefits is conveyed to you by using the software.

29. When using the App software, you are responsible for:

  • Ensuring you are using the latest available version;

  • Any damage to your devices, and any loss or corruption of information stored on your devices, resulting from use of the software or interaction with other applications, data, or programs; and

  • Maintaining the physical security of your devices and the integrity of your data, including by ensuring you use a strong password and do not share your password with any other person.

30. You must not:

  • Modify, edit, improve, resell, reverse engineer, or otherwise interfere with the operation of the software;

  • Systematically copy or distribute content from the software to the public

  • Copy, share or otherwise distribute any content from the App, including but not limited to posts, articles, comments, messages, or details of other users, outside of the App, or

  • Violate these Terms in any other way.


31. The Company does not control and does not endorse the content of any websites to which the App software may be linked. Your access to such websites is at your own risk. The Company accepts no liability for the accuracy, legality, or content of third-party sites, or for any third-party privacy practices.

Access

32. In order to use the App, you may need access to the Internet, either directly or through devices that access web-based content. Such access may not be available if you do not have an Internet connection or for other reasons. Your access may also be compromised if you do not have stable Internet connectivity.

33. You acknowledge and agree that by using the Internet to use the App, you may incur charges from your wireless carrier, Internet service provider or other method of internet access, depending upon your contract or plan with your provider. You acknowledge that payment of any such charges or any service fees associated with such access will be your sole responsibility. 

34. In addition, you must provide your own equipment necessary to make such a connection to the Internet. You agree that your use of the App will be in accordance with all requirements of, and separate terms provided to you by, your chosen wireless carrier, Internet service provider or other method of Internet access.

Questions Regarding Verzenio 

35. If you have any questions or concerns regarding your treatment with your medication, you should speak with your healthcare professional.

36. You may also refer to the Consumer Medicines Information (CMI) for your medication for additional guidance regarding your treatment.

General

37. Applicable Laws - These Terms are governed by and construed in accordance with the laws of New South Wales, Australia and the parties submit to the exclusive jurisdiction of the courts in New South Wales.

38. Severability - If any provision of these Terms is held by a court of competent jurisdiction to be invalid, such provision shall be reformed to as closely as possible approximate the intent of the parties and all other provisions shall remain in full force and effect.

39. Waiver - The Company's failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

40. Headings - Section headings in these Terms are used solely for the convenience of the parties and have no legal or contractual significance.

41. Agreement – You hereby represent and warrant that you are legally bound by these Terms whenever you download, install, access and or use the App.

CMAT-42218 | August 2026