Community Guidelines

We understand that you may be navigating a challenging health journey and we hope you find support and meaningful connections here. As we share ideas, it’s important to have a few ground rules to ensure this remains a safe and supportive space for everyone.

Please take a moment to familiarise yourself with the community guidelines below. You will see a list of reasons why comments or posts might be removed from the discussion and a general outline of polite community participation. Following these guidelines will help foster a friendly, safe, and respectful environment—a place where everyone can feel valued and included.

Please note that community posts to the home feed are monitored by an automated tool and reviewed manually by a Patient Success Manager (PSM). We may need to retrieve your contact information to reach out to you in the event of a safety incident, or to learn more about an issue you are experiencing. We may also share your personal information with Eli Lilly, the manufacturer of Verzenio if you notify us of an adverse even product complaint, and may follow up for additional information if required.

Follow the law.
Please do not engage in any illegal activity within the community. We ask that all members abide by local laws and regulations, as we will remove content referring or related to illegal activity.
Be respectful and contribute positively to the community.
The use of vulgar or offensive language is prohibited. We will remove comments or posts, and in some instances, prevent the posting of any content that may be defamatory, contains credible threats of harm, bullying, intimidation, harassment, hate speech, vulgar language, violence, or sexual content.
Be authentic.
- We encourage members to bring their authentic, best selves to conversations and only post content they own or have the right to share.
- You can always protect your privacy and identity by choosing not to use your real name; however, this app cannot be used for deceptive purposes or to misrepresent who you are.
- We will remove content or accounts that are suspicious or impersonate others.
Do not spread misinformation.
Our communities are a safe space for people to share experiences and learn from their peers. We ask that users only post credible information and avoid providing medical advice to other members. We may remove content that may mislead or deceive, is unreliable or that contradicts scientific evidence or guidance from local health authorities.
Do not use the app for solicitation.
Our community is not intended for the buying or selling of any products or services. We will remove content that is promotional or offers commercial services or products.

Reporting and/or Removing Other Users

How you can help keep the community friendly, safe, and respectful

If you observe that another member of the community is not abiding by these community guidelines, you can report the user to the Patient Success Manager by following the steps below:

Select a user’s profile.
Tap 'Report' or 'Report & Remove'.
Provide a reason for reporting when prompted.
Your username and the username of the account you are reporting will be shared with the Patient Success Manager for further follow-up. Note that we will not notify the user whose account you have reported who made the report.
If the user is found to be in violation of these guidelines, their content or account will be removed.

We’re here to help and want this to be a safe and positive experience for you. Please let us know if you have any questions or concerns. We greatly value your participation and love getting your feedback.

Community Guidelines

Other Topics to Avoid

Reporting and/or Removing Other Users